Sales and Refunds
Last Updated On 05-Mar-2025
Effective Date 05-Mar-2025
This sales and refund policy applies to our hands-on, online, and webinar training courses for dentists. After enrolling in a course, you may request a refund under certain conditions.
Cancellation and Refund Conditions:
In-Person Training:
Full refunds are available for cancellations made at least 14 days before the course start date.
Cancellations made between 7-13 days before the start date will receive a 50% refund.
Cancellations made less than 6 days before the start date are not eligible for a refund.
Online Courses:
If access to the course has not been granted and a cancellation request is made within 7 days of purchase, a full refund will be provided.
If the course has been accessed or more than 7 days have passed since the purchase, no refund will be issued.
Webinars:
No refunds are available for participants who register but do not attend live webinars. However, access to the recorded version may be provided.
If participation is not possible due to technical issues, free access to the same or a similar training will be granted.
Refund Process:
To request a refund, please contact us at contact@drgokhan.com. Once your refund request is approved, the payment will be refunded to your original payment method within a specified period.
Late or Missing Refunds:
If you have not received your refund yet:
Check your bank account again.
Contact your credit card company, as it may take several days for the refund to be processed.
Contact your bank, as processing times may vary.
Discounted Courses:
Only courses sold at regular prices are eligible for a refund. Discounted courses are non-refundable.
Course Exchanges:
If you would like to switch to a different course date or format, we may accommodate your request based on availability. For exchange requests, please contact us at contact@drgokhan.com.
Contact:
For any questions regarding our refund and cancellation policy, please contact us at contact@drgokhan.com.
